The future of department stores

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Brands such as Galeries Lafayette, Harrods or De Bijenkorf appeal to the imagination as centres of sumptuous luxury characterised by tall, light-filled buildings. Even in the digital age, these pioneers of modern retail continue to inspire. Today, as is the case with any physical store, they face the challenge of giving consumers enough good reasons to make the trip.

For more information, an interview with retail experts Erik Van Heuven and Stefan Van Rompaey, or a reading copy of The future of department stores, contact Klaartje Ballon via

In this new release, retail experts Erik Van Heuven and Stefan Van Rompaey take the reader on an excursion through well-known European department stores and prevailing retail trends. In conversations with international investors and top managers, the book gives you a peek behind the scenes of this unique industry. The challenges of the sector are exposed, and innovation and service are revealed as the keys to success. This illustrates how department stores can remain relevant.

About the authors
During his career, retail expert Erik Van Heuven has had the privilege of witnessing the enormous changes in the department store industry as a manager at Galeria Inno (Kaufhof) and Karstadt, among others. Today, he is a board member and advisor at various companies and CEO at Stoopen & Meeûs, producer and distributor of premium decorative paints.

Stefan Van Rompaey is editor in chief of RetailDetail. This is the leading B2B retail community in the Benelux. It keeps retail professionals up to date with publications, events, inspiration trips, the Retailhub co-creation platform and the unique living retail lab Foster, in the Antwerp Shopping Stadsfeestzaal. There, consumers and professional visitors can experience the future of shopping.

by Klaartje Ballon – LannooCampus Publishing

– photo: Lannoo –